The whole cycle, one team
Most e-commerce brands end up with a half-dozen vendors stitched together — platform agency, paid agency, CRM agency, content shop, listings consultant, a marketplace specialist somewhere. The seams cost more than the work.
YLO runs the lot as one engagement. We’re platform-fluent across Shopify and Shopify Plus, WooCommerce, Adobe Commerce / Magento, BigCommerce, Salesforce Commerce Cloud and headless setups — so we can pick up an existing storefront and run it, or stand up a new one. Around the storefront we run the marketing, the lifecycle and the operations that actually move sales.
What that looks like in practice
Day one we audit the storefront, the product feed, the channel mix and the data flowing through everything. From there we own the boring-but-critical work most brands neglect — clean product data, syndicated feeds, AI-assisted descriptions that hold their tone of voice, lifestyle and pack-shot imagery on the cadence the catalogue needs, accurate inventory across surfaces, and the analytics joining ad spend to revenue.
On the marketing side we run paid search and Performance Max, paid social, shopping feeds across Google, Meta, TikTok Shop and Amazon Ads, plus the lifecycle CRM — welcome, abandon, post-purchase, winback — through whichever ESP the brand is already paying for.
And we cover the parts no one else thinks about: order operations, returns flows, customer service tooling, MAP enforcement, marketplace policing and counterfeit takedowns. Brand protection is part of the engagement, not a separate retainer.
Best fit
DTC and omnichannel brands ready to consolidate — a single accountable team across platform, marketing, lifecycle and operations, with the production and content engine to feed it all.